Frequently Asked Questions
Find answers to common inquiries regarding our radiation shielding solutions and order process.
What types of radiation shielding do you specialize in?
We provide comprehensive solutions for nuclear and gamma radiation, utilizing high-density materials like lead and tungsten for maximum protection.
How do I request a technical quote?
Simply reach out via our contact form or email. Our technical team will analyze your specific requirements and provide a detailed cost estimate.
Are your products certified for industrial safety?
Yes, all our shielding products undergo rigorous quality control and are designed to meet international safety standards for industrial environments.
What is the lead time for custom manufacturing?
Standard lead times typically range from 4 to 6 weeks depending on the complexity of the design and material availability.
Do you offer maintenance and repair services?
We provide specialized technical support and repair services for existing radiation shielding installations to ensure continued safety.
How do I ensure the correct thickness for my application?
Our engineers perform detailed calculations based on the source strength and required exposure levels to determine the optimal shielding thickness.
Privacy Policy
Mars Strahlenschutz operates this website. This privacy statement explains how we collect and process your personal data when you visit our site or contact us via our online channels.
1. Data Controller and Contact
The data controller for the purposes of the General Data Protection Regulation (GDPR) is Mars Strahlenschutz. For any inquiries regarding data protection, please contact us.
2. Data Collection and Purposes
We collect data that you provide directly to us through our contact form or via email inquiries. This typically includes your name, company details, and communication content. Additionally, our servers automatically collect log data for technical security and site performance improvements.
3. Legal Basis
Processing of your data is based on the following legal grounds:
- Performance of a contract or pre-contractual measures (responding to your business inquiries)
- Our legitimate interest (technical security and website optimization)
- Compliance with legal obligations (statutory storage requirements)
4. Data Recipients and Storage
Your data may be shared with our trusted service providers, including our hosting company, email provider, and IT support teams, who act as data processors. We store your personal data only for as long as necessary to fulfill the purposes mentioned above or as required by applicable law.
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access and rectification
- Right to erasure ('right to be forgotten')
- Right to data portability
- Right to object to or restrict processing
To exercise these rights, please contact us.
6. Cookies
This website uses essential cookies to ensure proper functionality. You can manage or disable cookies through your individual browser settings. Please note that disabling cookies may affect the usability of certain site features.